Sustainability Management and Reporting
Sustainability has become an area of performance that investors, financial institutions and export customers question directly.
Scope
A credible report only carries meaning when it rests on data that is collected regularly and can be verified.
Standards and methods: Sustainable tourism criteria, GRI Standards and Turkish Sustainability Reporting Standards (TSRS)
Focus areas: GRI Standards, TSRS, carbon footprint, sustainable tourism criteria and Zero Waste
What your organisation gains
- Energy, water, waste and emissions data are collected in a single structure, with named owners and at regular intervals.
- The carbon footprint is calculated using internationally recognised methods, and reduction targets rest on a realistic basis.
- The report is prepared with the structure and disclosures expected under the Turkish Sustainability Reporting Standards.
- The evidence required by programmes such as sustainable tourism certification and Zero Waste is generated from day-to-day operations.
Scope of work
- Double materiality assessment and gathering stakeholder views
- Setting up the environmental and social data collection structure
- Calculating Scope 1, Scope 2 and Scope 3 greenhouse gas emissions
- Setting sustainability targets and performance indicators
- Preparing a sustainability report in line with the GRI Standards and TSRS
- Preparation for sustainable tourism criteria and Zero Waste practices
Who it is for
- Companies that fall within the scope of sustainability reporting obligations
- Exporters whose customers in Europe ask them for carbon and supply chain data
- Accommodation businesses that must meet tour operators' sustainability criteria
Deliverables
- Sustainability preliminary assessment and criteria comparison report
- Sustainability policy, objectives and action plan
- Data collection system and indicator set for energy, water, waste and carbon
- Materiality assessment
- Sustainability report in line with the GRI Standards, or preparatory work for TSRS reporting
- Preparation for the sustainable tourism certification audit
Other services in this area
- Quality Management System ConsultingIn a hotel, quality means that the information given at the front office, the room prepared by housekeeping and the plate served in the restaurant meet the same standard every day.
- Integrated Management Systems ConsultingIn most organisations, quality, environment, occupational health and safety, and energy management are each certified separately, and each brings its own record-keeping system.
- Food Safety ManagementA single food safety incident can damage, in a single day, the reputation an organisation has built over many years.
- Brand and Organisational Excellence ReadinessBecoming a brand in the international market requires, alongside a strong product or service, a management structure that can deliver it consistently to the same quality.
- Supply Chain Risk MapA hotel's service quality depends directly on the performance of its suppliers of food, beverages, cleaning chemicals, textiles, technical materials and outsourced services.
- Crisis and Recall ReadinessSituations such as a suspected foodborne illness, an outbreak, Legionella found in the water system, a power or water outage, or a product recall from a supplier call for decisions within minutes in a hotel.
- Quality Indicators for the BoardReports presented to boards are mostly limited to occupancy and revenue figures; guest experience, food safety, occupational safety and resource efficiency reach the agenda only when a problem occurs.
- Quality Culture Transformation ProgrammeHowever good the written standards are, practice on the floor is shaped by the behaviour managers show every day.
- Root Cause Analysis and 8D FacilitationRecurring guest complaints, tour operator audit findings and food safety incidents are often closed with a quick fix, but they come back because the cause has not been removed.
- Risk-Based Thinking and FMEAIn hotel operations some errors are caught before they reach the guest, while others only become visible when a guest complains or an accident happens.
- Corporate Training Programmes and Training CatalogueHow well a management system lasts depends on how well it is understood by the employees who apply it every day.